Contact Us
Your friendly financial duck squad is here to help!
"Quack your way to financial freedom!"
Technical Support
Having trouble tracking your expenses or need help with the app? Our duck squad is ready to assist!
Feature Requests
Got ideas to make Ducky Bank even better? We love hearing from our financial wellness community!
Frequently Asked Questions
How do I add a new transaction?
Simply tap the "+" button on your home screen, select whether it's income or expense, choose a category, enter the amount and description, and save. It's that easy!
Can I create custom categories?
Yes! Go to the category management screen and create custom categories with your own names and icons. Perfect for tracking specific spending areas that matter to you.
Does the app work offline?
Absolutely! Ducky Bank is designed to work completely offline. All your data is stored locally on your device, so you can track expenses anywhere, anytime.
How do I view my spending reports?
Navigate to the Reports tab to see beautiful visual breakdowns of your spending by day, week, and month. Track your progress and identify spending patterns easily.
What are duck achievements?
Our gamification system rewards you for building good financial habits! Complete challenges like "Track expenses for 7 days" to unlock achievements and motivational duck messages.
Can I export my data?
Yes! Contact our support team and we can help you export your transaction data. Your financial records should always be accessible to you.
How do I switch languages?
Go to Settings and select your preferred language from English, French, Spanish, Japanese, or Russian. The entire app will adapt to your chosen language.
Still Need Help? 🦆
Our rubber duck development team is passionate about helping you achieve financial wellness. Whether you need technical support, have feature ideas, or just want to share your success story, we'd love to hear from you!
Duck Tips for Better Support 🦆
Include your device model and app version when reporting issues
Screenshots help us understand and resolve problems faster
Be specific about what you were trying to do when the issue occurred